Re: Составить письмо
Добавлено: 16.09.2011, 22:45
народ, я получил такое письмо с Ибай

что посоветуюте ? простить или добить нечестного торговца.Dear friend,
please understand, we work day and night to serve our customers, we give our best effort to solve any problem,
when this situation happened, we immediately removed that wrong listing on the website, and we response to every question of this fault listing and provide our solution positively, please understand, we really want to solve this situation for you.
your satisfaction is always what we longing for, as our responsibility of the fault product, we even offer the cover of returing shipping cost, please understand, we are honest people, this situation is really embarrassing to us, and we are doing our best to solve it and make our customers feel satified.
so, how about this, if you want the refund immediately, we can arrange to refund all you have paid for this product to you.
how's that? it that ok to you?
looking forward to hearing from you.
Best regards

